We are looking for a energetic and driven Property Onboarder to join our dynamic team. This role focuses on ensuring our new properties are 100% guest ready, while still maintaining our high standard of service. As our Property Onboarder, you would need to be highly organised, good at multitasking and possess excellent communication skills.
What you’ll be doing:
- Taking our new properties from zero to booked as quickly as possible
- Building trust with clients and handholding them through the onboarding process
- Making sure all property details are correctly loaded
- Working closely with the sales team & other onboarders
- Co-ordinating maintenance tasks or improvements that are needed to get new properties guest ready
- Being the first port of call for new clients until you hand them over to their Property Manager
Here’s our description of the ideal person for this job:
- Based in Cape Town
- You have your own transportation and a valid driver’s licence
- Detail oriented; You’re the kind of person who can’t pass a skew picture on the wall without correcting it
- Hyper organised so that you are comfortable onboarding 15-20 properties per month without dropping any balls
- Excellent writing abilities – a critical skill is to keep clients updated on the progress and handle their questions/objections without breaking their trust
- People believe the words you say – you have the ability to instil trust, set boundaries and explain to clients (without pushing them away) why we do things the way we do
- Friendly and reliable
- You love seeing projects through to completion
- Experience in hospitality or property is a plus
To apply, please complete the application below, all other application methods will be disregarded.
