Work With Us

This is an administrative, problem-solving role where keeping clients happy and properties maintained is the goal. You need to be able to work in a team under high pressure, but also thrive when left on your own to navigate new challenges. Under the guidance of our Property Managers, you’ll work closely with our Operations, Guest Experience and Maintenance teams to make sure all facets of the property are looked after.

What you’ll be doing:

• Support Property Managers by slaying tasks, solving problems, and kicking ass
• Work closely with a small group of property managers to support them in providing an incredible service to our property owners. 
• Work through tasks at high speed with a great degree of accuracy
• Manage typical administrative tasks such as processing claims, loading expenses, confirming booking details and reviewing checklists
• Work hard and be nice to people

Here’s our description of the ideal person for this job:

• Based in Cape Town
• You love admin. Nothing gives you more joy than completing a to-do list to a high degree of accuracy
• Keep calm under pressure; You run towards the fire, not from it
• Crazy proactive; You solve the puzzle even when pieces are missing
• You enjoy working from an office environment
• So detail oriented that this full stop drives you mad.
• Solutions focused
• You give a shit about clients, guests and colleagues

To apply, please complete the application below, all other application methods will be disregarded.

This is an exciting leadership role that calls for someone who brings high energy and dedication to the day-to-day running of the Guest Experience team! You will be managing a team of Guest Experience Specialist’s, who will need your support and guidance to deliver a high standard of service to all Propr Guests. You need to be able to work with your team in a high intensity environment, encouraging problem-solving and teamwork.

What you’ll be doing:

• Support your team of Guest Experience Specialists
• Overall management of all our guest related inboxes
• Assign the teams responsibilities for the day
• Oversee all priority tasks 
• Liaising between Property Managers, Operations, Concierges and guests
• Answering emails, messages and phone calls
• Creating bookings and taking payments
• Problem solving with your Team on a daily basis

Here’s our description of the ideal person for this job:

• Based in Cape Town
• Experience managing a team (big or small)
• Empathetic with high emotional intelligence
• Experience in hospitality or customer service
• Able to work shifts (morning, day and night)
• Problem solver 
• Able to adapt to last minute changes (you love thinking on your feet!)
• Team player
• High attention to detail
• Very solution oriented, always looking ahead for a successful resolution
• Keep calm under pressure
• Tech savvy
• Communicates clearly, quickly and effectively (both written and verbally)

To apply, please complete the application below, all other application methods will be disregarded.

We are seeking a creative and driven Social Media Manager to join our dynamic team. This role requires a strong background in graphic design, social media management and video editing. As our Social Media Manager, you will play a pivotal role in enhancing our online presence, engaging our audience, and showcasing our unique properties and services across all of our locations. 

What you’ll be doing:

• Develop and implement social media strategies to increase brand awareness and engagement across platforms such as Facebook, Instagram, Twitter, LinkedIn, YouTube and TikTok
• Create, curate, and schedule high-quality content, including graphics, videos, and written posts, that align with Propr’s brand voice and values
• Write regular emailers to agents/property investors/guests and blog posts across all our websites
• Design visually appealing graphics for social media posts, stories, and advertisements
• Edit and produce engaging video content showcasing our properties, guest experiences, and company updates
• Monitor and analyse social media metrics to measure the effectiveness of campaigns and adjust strategies as needed
• Engage with our online community, responding to comments, messages, and reviews in a timely and professional manner
• Collaborate with our digital agency to align social media efforts with broader marketing initiatives
• Stay up-to-date with the latest social media trends, tools, and best practices to ensure Propr remains at the forefront of the industry

Here’s our description of the ideal person for this job:

• Previous experience in social media and/or graphic design
• Strong graphic design skills with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar tools
• Degree or diploma in Graphic Design is an advantage, but not a requirement of this role
• Experience with video editing 
• Excellent written and verbal communication skills
• Creative mindset with a keen eye for aesthetics and detail
• Ability to work independently and as part of a team in a fast-paced environment
• Strong organizational and time management skills
• Familiarity with social media management tools like Hootsuite, Buffer, or similar is a plus
• A passion for Cape Town and the short-term rental industry
• Preferably based in Cape Town
• You give a shit about making awesome content

To apply, please complete the application below, all other application methods will be disregarded.

Propr is on the lookout for an Estate Agent to join our growing real estate team with a deep understanding of the Cape Town property market, particularly in the Atlantic Seaboard (ASB) and City Bowl areas. This role is crafted for a full-status agent who thrives in the fast-paced world of property sales and is keen to dive into the dynamic sector of short-term rentals. Our ideal candidate sells with integrity and honesty, steering clear of the traditional “salesy” approach.

What you’ll be doing:

• Strategic Sales: Drive the sale of our existing clients’ properties while ambitiously pursuing your own mandates
• Brokering deals between our steadily growing list of investor buyers and suitable short-term rental properties in the market
• Approaching developers to sell their stock to our client base
• Work closely with our existing sales team to drive sales
• Client Satisfaction: Make sure clients are happy and kept in the loop
• Critically assess processes and help develop the company
• Work hard and be nice to people

Here’s our description of the ideal person for this job:

• Location Savvy: You’re deeply rooted in Cape Town, with expert knowledge of its property market nuances, especially in ASB and City Bowl
• Experienced: You bring at least two years of sales experience to the table as a full-status agent
• Short-term Rental Enthusiast: You have a keen interest in the burgeoning area of short-term rentals
• Authentic Sales Approach: You sell with sincerity, avoiding the pitfalls of over-promising or under-delivering. You don’t blow smoke
• Composure Under Pressure: You’re unflappable, even when the heat is on, always running towards solutions
• Communication Pro: Your verbal and written skills are top-notch, enabling you to connect and convey effectively
• Proactive Problem-Solver: You’re always ahead of the game, ready to tackle challenges head-on, even with missing pieces
• People-Centric: You genuinely care about making a positive impact on clients, guests, and colleagues

To apply, please complete the application below, all other application methods will be disregarded.

We are seeking a Linen Warehouse Manager to lead and inspire our team. As a Warehouse Manager at Propr, you will play a crucial role in ensuring the smooth operation of our Linen Warehouse. Your primary focus will be on managing our team of Linen Room Controllers, overseeing inventory, optimising processes, and ensuring effective stock management to meet the highest standards of quality and efficiency.

What you’ll be doing:

• Lead and motivate a team of warehouse staff to ensure they are performing at their best. Provide guidance, training, and support to enhance their skills and performance
• Maintain accurate records of all Linen and Property Amenities in our warehouse. Ensure that items are tracked, cleaned, and returned to properties in a timely manner
• Effectively manage and control stock levels, replenishment, and restocking processes to ensure optimal inventory levels are maintained
• Continuously assess and improve warehouse processes to maximize efficiency and minimize errors. Implement best practices and innovative solutions to enhance our operations
• Uphold our commitment to excellence by ensuring that all items meet our high-quality standards. Regularly inspect inventory to guarantee its cleanliness and condition.
• Work closely with Property Managers, Operations, and Housekeeping to coordinate the seamless flow of items to and from our properties
• Be a proactive problem solver who can think on their feet. Address any warehouse-related issues swiftly and efficiently to minimize disruptions

Here’s our description of the ideal person for this job:

• Based in Cape Town
• Excellent written and verbal communication
• Previous leadership or management experience
• Process driven, you thrive in an environment where efficiency and accuracy are paramount
• Previous experience in hospitality or customer service
• Proactive and efficient when working alone
• Works well in a team and under pressure
• Able to work weekends and public holidays
• Detail Oriented
• Solution Focused
• Tech savvy and quick to adapt to new tools and systems

To apply, please complete the application below, all other application methods will be disregarded.

This is a Cape Town based position. The goal is to keep clients happy and properties maintained through effective and efficient problem solving. You need to be able to work in a team under high pressure, but also thrive when left on your own to navigate new challenges. You’ll work closely with Operations, Guest Experience and Maintenance to make sure all facets of the property are looked after.

What you’ll be doing:

• Slay tasks, solve problems, kick ass
• Look after properties like they are your own
• Mobilise various teams to keep properties looking awesome
• Make sure clients are happy and kept in the loop
• Critically assess processes and help develop the company
• Work hard and be nice to people

Here’s our description of the ideal person for this job:

• Portuguese and English speaking
• Based in Cape Town
• Keep calm under pressure; You run towards the fire, not from it
• Excellent verbal and written communication
• Crazy proactive; You solve the puzzle even when pieces are missing
• So detail oriented that this full stop drives you mad.
• Solutions focused
• You give a shit about clients, guests and colleagues
• Experience in hospitality or property is a plus

To apply, please complete the application below, all other application methods will be disregarded.

This is an exciting leadership role that calls for someone who brings high energy and dedication to the day-to-day running of the Concierge department! You will be managing a diverse team of Concierges, who will need your support and guidance to ensure all of our Guests have a great check-in experience.

What you’ll be doing:

• Support the full-time and part-time Concierge teams to provide exceptional service to all our guests
• Manage the monthly schedule/ roster 
• Ensuring all keys are correctly distributed and key management systems are adhered to
• Coordinating and assigning check ins to the Concierge team
• Slay tasks, solve problems, kick ass
• Ensuring all check-ins run smoothly, on time and with a smile
• Problem solving with your Team on a daily basis
• If need be, assist the team with check ins, extra key drops and special deliveries to our guests

Here’s our description of the ideal person for this job:

• Based in Cape Town
• In possession of a valid driver’s license and a roadworthy vehicle of your own
• Experience in hospitality or customer service
• Knowledge of the city/tourist experiences
• Tech savvy
• Excellent verbal and written communication
• Strong interdepartmental communication skills
• Extremely organised with a high level of multitasking skills
• Able to adapt to last minute changes and think on your feet
• Very solution oriented, always looking ahead for a successful resolution
• Keep calm under pressure; You run towards the fire, not from it
• Crazy proactive; You tackle hurdles as they appear, even if they sometimes fall outside the specifics of your role
• Detail oriented; You’re the kind of person who can’t pass a skew picture on the wall without correcting it
• Someone who genuinely gives a shit about each guest’s experience
• A Team player! You do your best to help your team deliver a holy-shit level of service at all times
• Able to work a set shift of 9am – 6pm throughout the week (Monday – Sunday), as well as work full time from our office

To apply, please complete the application below, all other application methods will be disregarded.

This role is all about delivering those WOW moments to our guests. Together with your fellow Receptionists, you’ll spend your day welcoming guests to our amazing Apart Hotels in Cape Town, recommending unique experiences in and around the city, and ensuring our guests are happy at all times.

What you’ll be doing:

• Make sure our guests are happy!
• Welcome guests as they arrive and make sure they have the best possible check-in
• Represent Propr to clients and guests who contact the property
• Liaise between Guest Experience, Property Managers, Operations, Concierges and most importantly, guests
• Answering emails, messages and phone calls
• Creating bookings and taking payments
• Co-ordinating Concierges
• Problem-solving with your Team on a daily basis

Here’s our description of the ideal person for this job:

• Based in Cape Town
• Empathetic with high emotional intelligence
• Excellent in verbal and written communication
• Acutely aware of the body language of others
• On-time, in the right place at the right time and ready with a smile
• Tech-savvy
• Calm under pressure
• Crazy proactive
• Detail oriented
• Someone who genuinely gives a shit about each guest’s experience
• A Team player! You do your best to help your team deliver a holy-shit level of service at all times

To apply, please complete the application below, all other application methods will be disregarded.

This is a Cape Town based position. The goal is to keep clients happy and properties maintained through effective and efficient problem solving. You need to be able to work in a team under high pressure, but also thrive when left on your own to navigate new challenges. You’ll work closely with Operations, Guest Experience and Maintenance to make sure all facets of the property are looked after.

What you’ll be doing:

• Slay tasks, solve problems, kick ass
• Look after properties like they are your own
• Mobilise various teams to keep properties looking awesome
• Make sure clients are happy and kept in the loop
• Critically assess processes and help develop the company
• Work hard and be nice to people

Here’s our description of the ideal person for this job:

• Based in Cape Town but you have lived in Dubai for at least a year and know the city well
• Keep calm under pressure; You run towards the fire, not from it
• Excellent verbal and written communication
• Crazy proactive; You solve the puzzle even when pieces are missing
• So detail oriented that this full stop drives you mad.
• Solutions focused
• You give a shit about clients, guests and colleagues
• Experience in hospitality or property is a plus

To apply, please complete the application below, all other application methods will be disregarded.

This is a fast paced role for a real go-getter in a proptech environment. You’ll be spending time in all our departments learning the ins and outs of the short term rental world. If you are a quick learner and keen to build a career in hospitality, this is the role for you!

What you’ll be doing:

• The face of the company: friendly, professional, punctual, knowledgeable (property and city/experiences)
• Assisting the teams with a variety of tasks – anything and everything!
• Spending time with our Property Management, Operations and Guest Experience departments
• Finding ways to proactively make our teams more efficient and effective

Here’s our description of the ideal person for this job:

• Based in Cape Town
• Empathetic and high emotional intelligence
• High attention to detail
• Knowledge of the city/tourist experiences
• Drivers license an added bonus
• Problem solver (you can think on your feet!)
• Team player
• Tech savvy and can communicate clearly, quickly and effectively
• No previous experience required

To apply, please complete the application below, all other application methods will be disregarded.

This is a problem-solving role where keeping clients happy and properties maintained is the goal. You need to be able to work in a team under high pressure, but also thrive when left on your own to navigate new challenges. You’ll work closely with Operations, Guest Experience and Maintenance to make sure all facets of the property are looked after.

What you’ll be doing:

• Slay tasks, solve problems, kick ass
• Look after properties like they are your own
• Mobilise various teams to keep properties looking awesome
• Make sure clients are happy and kept in the loop
• Critically assess processes and help develop the company
• Work hard and be nice to people

Here’s our description of the ideal person for this job:

• Based in Cape Town
• Keep calm under pressure; You run towards the fire, not from it
• Excellent verbal and written communication
• Crazy proactive; You solve the puzzle even when pieces are missing
• So detail oriented that this full stop drives you mad.
• Solutions focused
• You give a shit about clients, guests and colleagues
• Experience in hospitality or property is a plus

To apply, please complete the application below, all other application methods will be disregarded.

This is a guest-focused role that calls for proactivity and teamwork. Together with your fellow Guest Experience Specialist’s, you will deliver a high standard of service to all Propr Guests. You need to keep calm under pressure and be able to convey genuine empathy. You need to be able to work with your team in a high intensity environment, while also thriving when left on your own to make a plan in tough situations. You’ll work closely with Operations, Property Management and Maintenance to make sure all guests are looked after.

What you’ll be doing:

• Keeping our guests happy!
• Representing Propr to clients and guests who contact the office
• Liaising between Property Managers, Operations, Concierges and guests
• Answering emails, messages and phone calls
• Creating bookings and taking payments
• Co-ordinating Concierges and check-in times
• Problem solving with your Team on a daily basis

Here’s our description of the ideal person for this job:

• Based in Cape Town
• Empathetic with high emotional intelligence
• Experience in hospitality or customer service
• Able to work shifts (morning, day and night)
• Problem solver (you love thinking on your feet!)
• Team player
• High attention to detail
• Uses high-pressure situations to propel forward
• Tech savvy
• Communicates clearly, quickly and effectively both written and verbally

To apply, please complete the application below, all other application methods will be disregarded.

This role is all about delivering those WOW moments to our guests. You’ll be kept on your toes, running around the Cape Town City Bowl, Atlantic Seaboard and Blouberg area meeting and greeting guests to ensure our beautiful properties are perfect for a fantastic stay.

What you’ll be doing:

• Welcome guests as they arrive, making sure they have the best possible check-in
• Check each property before guest arrival to make sure it’s ready and looking awesome
• Be at the right place, at the right time, always looking presentable and professional
• Report any property issues, including, but not limited to, maintenance, cleaning, and providing suggestions for improvement to the property
• Slay tasks, solve problems, kick ass
• Look after properties like they are your own
• Work hard and be nice to people
• Assist with the finer touches to create Propr experiences: dropping off welcome packs, setting up baby cots etc.

Here’s our description of the ideal person for this job:

• Based in Cape Town
• In possession of a valid driver’s license and a roadworthy vehicle of your own
• Experience in hospitality or customer service
• Knowledge of the city/tourist experiences
• Tech savvy
• Excellent in verbal and written communication
• Acutely aware of the body language of others
• Keep calm under pressure; You run towards the fire, not from it
• Crazy proactive; You tackle hurdles as they appear, even if they sometimes fall outside the specifics of your role
• Detail oriented; You’re the kind of person who can’t pass a skew picture on the wall without correcting it
• Someone who genuinely gives a shit about each guest’s experience
• A Team player! You do your best to help your team deliver a holy-shit level of service at all times
• Able to work shifts throughout the week

To apply, please complete the application below, all other application methods will be disregarded.